Privacy Policy
Last updated: 23 March 2026
KM Digital Solutions (we, us, or our) operates the website km-digitalsolutions.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect personal information that you voluntarily provide when you fill out our enquiry or booking forms, subscribe to our newsletter, contact us directly, or interact with our social media accounts. This includes your name, email address, phone number, and company name.
We also automatically collect certain technical data when you visit our website, including your IP address, browser type, device information, pages visited, and referring URLs through cookies and analytics tools such as Google Analytics 4.
How We Use Your Information
We use the information we collect to respond to your enquiries, provide our digital marketing services, schedule consultations, send relevant marketing communications (only with your consent), improve our website and services, and comply with legal obligations under South African law.
Protection of Personal Information (POPIA)
We comply with the Protection of Personal Information Act (POPIA) of South Africa. As a responsible party, we ensure that your personal information is processed lawfully, adequately protected, and only retained for as long as necessary. You have the right to request access to, correction of, or deletion of your personal information, to object to processing, and to lodge a complaint with the Information Regulator of South Africa.
Cookies and Tracking
Our website uses essential cookies required for functionality, analytics cookies (Google Analytics 4 and Google Tag Manager), and marketing cookies for delivering relevant advertisements through platforms such as Google Ads. You can control cookie settings through your browser preferences.
Third-Party Services
We may share your information with trusted third-party service providers including Google (Analytics, Ads, Tag Manager), Meta (Facebook and Instagram), Hostinger (website hosting), and Airtable (CRM and lead management). These providers are contractually obligated to protect your data.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Enquiry and booking data is retained for up to 24 months unless you request earlier deletion.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.
Children Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us:
Business: KM Digital Solutions
Location: Paarl, Western Cape, South Africa
Website: km-digitalsolutions.com
Email: info@km-digitalsolutions.com